Developing a Measurement Scale for Organizational Citizenship Behavior on the Basis of Religious Teachings


1 PhD candidate at human resource management, Firdausi University of

2 Associate professor at Shiraz University, department of economics

3 Full professor at Shiraz University, faculty of education and psychology

4 Master of industrial management, Shiraz University


This research is intended to develop and validate a measurement scale for assessing employees’ citizenship behavior based on Islamic approach and teachings. Having reviewed a series of employees’ citizenship behavioral models, the researchers selected the one which was best in accordance with the purpose of this research. Research instruments were developed according to the same model. Random sampling was employed for this research and assessment was performed by the supervisors of each unit. The researchers employed confirmatory factor analysis through Imos software. The results generally indicated that citizenship behavior questionnaire based on Islamic teachings was scientifically valid enough to monitor and evaluate citizenship behavior of the employees. Finally, the researchers suggest that citizenship behavior be improved in human resource road map and the factors affecting these behavior in organizations be identified.


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